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Tuesday, 23 April 2013

Allscripts hiring for Any graduates “Associate Service Desk Analyst” Pune- April 2013

About company:  The changes underway in health care require provider organizations to be Open. Open to change. Open to collaboration. Open to innovation. And Open to the information and insights that lead to improved outcomes.
Allscripts Open architecture connects both clinical and financial data across every setting: from the provider to the hospital to post-acute settings and even the patient's home. Our Open platform enables innovation and collaboration with other vendors, partners and our clients to improve care delivery, further engage patients and lower costs.

Company: Allscripts

Position: Associate Service Desk Analyst

Job location: Pune,  India

Number of positions:


- 1-2 years hands-on experience with office productivity tools like Word, Excel, Powerpoint, Outlook and IE7/8 in configuration and support issues
- Basic understanding of MS networking setup and configuration for PCs ( DHCP, DNS, IP config )
- Basic understanding of PC and laptop troubleshooting ( OS, device driver install, event viewer )
- 1-2 years experience of managing Active Directory environment ( Password reset, User profile changes, Apps/Patch distribution WSUS, SMS etc )
- 1-2 years experience with service desk and remote support tools ( RDP, GTA, PCAnywhere etc )
- Basic knowledge of ITIL framework ( V3.0 foundation certificate would be added advantage )
- 1-2 years of international support experience (preferably US)

Job Number: 103614655

Event date/ Walk-In Date:

Last date:


Salary Offered:  Best In Industry

Experience required: 1 to 2 Years

Eligibility: Any graduates

Skills Required:

- Experience in supporting enterprise applications like Oracle EBS will be added advantage
- Knowledge of installing and support of Studio.Net, Visio would be added advantage
- Basic knowledge about VPN client side configurations ( Juniper, CheckPoint, Cisco, Nortel )
- Working with CA service desk tool

Mode of Apply: Online

Contact Name:


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