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Google+ Freshers All India Jobs 2015 - Freshers Jobs | IT Jobs | Software Jobs | Gov Jobs : Indiabulls hiring for Any Degree graduates “Customer Care Executive”, Gurgaon- April 2013

Monday, 8 April 2013

Indiabulls hiring for Any Degree graduates “Customer Care Executive”, Gurgaon- April 2013

About company:  In middle of 1999, when e-commerce was just about starting in India, Sameer Gehlaut and his close IIT Delhi friend Rajiv Rattan got together and bought a defunct securities company with a NSE membership and started offering brokerage services . A Few months later, their friend Saurabh Mittal also joined them. By December 1999, the company embarked on its journey to build one of the first online platforms in India for offering internet brokerage services. In January 2000, the 3 founders incorporated Indiabulls Financial Services and made it as the flagship company.

Company: Indiabulls

Position: Customer Care Executive

Job location: Gurgaon, India


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Salary Offered: Best in Industry

Experience required:  1 to 3 Years

Eligibility: Any Graduate

Skills Required:

·         Soft spoken, work oriented, punctual and hard working
·         Ability to learn, methodical, resourceful and has professional attitude
·         Friendly, reliable, positive and acts proactively
·         Ability to anticipate customers needs, show concerns and a good listener
·         Ensure 100% logging of all customer queries and complaints
·         Constantly strive to improve speed of answer and call logging for better efficiency
·         Ensure all relevant processes and procedures are followed
·         Possess good communication and writing skills
·         Escalate all critical customer issues to appropriate management levels.
·         Manage and take ownership of the resolution process for all customer related issues.
·         Aim to resolve as many issues as possible in first time customer interaction.
·         Identify potential clients and forward them to respective department.

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Apply Mode: Online

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