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Google+ Freshers All India Jobs 2015 - Freshers Jobs | IT Jobs | Software Jobs | Gov Jobs : Aon Hewitt hiring for freshers graduates "Team Member",Gurgaon-July 2013

Tuesday, 23 July 2013

Aon Hewitt hiring for freshers graduates "Team Member",Gurgaon-July 2013

About Company: At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing technologies that solve business problems. We’re a billion dollar S&P 500 company offering solutions from Linux to middleware, storage to cloud, together with award-winning global customer support, consulting, and implementation services.

Company: Aon Hewitt

Position: Team Member

Job location: 
Gurgaon, India



Job Number: 041483

Event date/ Walk-In Date:

Last date: ASAP


Salary Offered: Best in Industry

Experience required: Freshers

Any graduates

Key Role and Responsibilities:

·         Certified on HM, DB and DC domains
·         Provide answers to the customer questions and concerns on the incoming calls in service center
·         Resolving queries and concerns with 100% accuracy
·         Ensures timely and accurate service delivery at defined productivity levels
·         Ensures First Time Resolution to customers
·         Maintain documentation of SOPs/Operating Instructions
·         Identify, share, and support operational improvements
·         Acquire and transfer knowledge from onshore / client (as and when required)
·         Participate in training events/initiatives to further understanding of the business, as applicable
·         Comply to all Data Security and Code of Conduct standards
·         Ensure Time Sheets are filled regularly
·         Adherence to team schedules and leave plans

Skill Set:

  • Excellent verbal and written communication skills   
  • Basic understanding of MS Office
  • Should be a team player with a desire to help and assist others
  • Willing to work in shifts
  • Ability to clearly document processing procedures into an SOP format
  • Strong interpersonal communication skills, capable of building good working relationships
  • High learning agility
  • Self-motivated

Mode of Apply: Online