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Friday, 2 August 2013

Sun Life Financial hiring for any degree graduates "Junior Process Associate",Gurgaon-August 2013

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About company:  Sun Life is a leading international provider of protection and wealth accumulation products and services to individual and corporate customers. With offices in key markets worldwide, serving millions of customers, we help people achieve financial peace of mind by providing sound financial solutions throughout their lifetimes.
The company was founded in 1865 and is headquartered in Toronto, Canada. Sun Life Financial Inc. is a public company and trades on the Toronto, New York and Philippine stock exchanges under ticker symbol SLF.

Company: Sun Life Financial 

Position: 
Junior Process Associate

Job location: Gurgaon, India

Note:


Job Number: CLA02854

Event date/ Walk-In Date: 

Last date: ASAP

Time:

Salary Offered: Best in Industry

Experience required: 0 to 6 Months

Eligibility: 
any degree graduates

Role Description:

·         The Jr. P.A. – HD Claims   is responsible for learning and   processing of medical and dental claims for reimbursements to our members.    There are clearly defined expectations with regards to service targets, productivity standards as well as set levels for related competencies such as: teamwork, customer service, problem solving, decision-making and giving and receiving feedback.

Skills/Knowledge:


· Strong analytical and problem solving skills
· Excellent Keyboard Skills
· Strong Math Skills
· Good written and verbal communication skills
· Strong commitment to customer service and quality
· Strong research and follow-up skills
· Proven ability to successfully cope in a fast-paced, demanding environment
· Proven ability to work independently and in a team environment

Responsibilities:

·   Processes customer requests in a timely and accurate manner
·   Meets established quality control measures
·   Meets individual productivity requirements
·   Communicates with customers through written and oral correspondence
·   Provides follow up on requests that cannot be immediately resolved
·   Builds relationships with staff from other departments to ensure queries are responded to in a timely manner
·   Escalates issues to management when needed
·   Works with management to set daily priorities to ensure prompt and efficient service
·   Maintains flexibility in a high speed, demanding team environment and stretch whenever business demands.
·   Identifies process improvements to increase efficiencies and streamline processes
·   Actively participates in departmental team meetings and other open forums
·   Assists with department projects and initiatives as needed
·   Soliciting and compiling information and data related to processing activities
·   Using PC application and functions such as Excel and Word to update and load data sets
·   Working with mainframe applications and Electronic Response Messaging
·   Creating and monitoring the processing checklists and calendars
·   Meeting and exceeding client defined service level metrics on timeliness and accuracy
 Contact Name:

Venue/POSTAL ADDRESS:

Mode of Apply: Online

Company URL:  http://www.sunlife.com/

Apply

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