slotocash casino
Google+ Freshers All India Jobs 2015 - Freshers Jobs | IT Jobs | Software Jobs | Gov Jobs : Accenture hiring Helpdesk Support – B.E/B.Tech/Diploma graduates,September 2013

Friday, 13 September 2013

Accenture hiring Helpdesk Support – B.E/B.Tech/Diploma graduates,September 2013

http://naukrigadget.blogspot.in/


Schedule: Full-time
"Minimum Skill Requirement :
     • Bachelor degree or 3 year diploma
     • Excellent communication skills, with neutral accent
     • Excellent written communication skills with email etiquettes
     • Fundamental Technical know-how on system trouble shooting
    
     Must Have:
     • Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support
     • Technologist to identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group.
     • Follows the incident life cycle as defined by process viz – logging the incident with proper priority, categorization and documentation, performs follow up on all necessary incidents as defied in process with customer to ensure timely closure.
    
     Good to Have :
     • Technical Certifications like A+, Network +, Security +, CCNA, MCP, MCSP etc
     • Experience should be from voice based technical support desk, supporting Americas/Europe/ EMEA etc Continent customer
     • Domestic tech support can be considered post evaluating on Voice and accent of candidate
     • BPO/ Call Center experience can be considered post evaluating the technical knowledge of the candidate 

Job Location:Bangalore
Job Number:J44165


Apply

SHARE