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Google+ Freshers All India Jobs 2015 - Freshers Jobs | IT Jobs | Software Jobs | Gov Jobs : FICO hiring for freshers B.E/B.Tech/Other graduates "Product Support - Engineer I ", Bangalore, September 2013

Friday, 20 September 2013

FICO hiring for freshers B.E/B.Tech/Other graduates "Product Support - Engineer I ", Bangalore, September 2013

About company: FICO (NYSE:FICO) delivers superior predictive analytics solutions that drive smarter decisions. The company's groundbreaking use of mathematics to predict consumer behavior has transformed entire industries and revolutionized the way risk is managed and products are marketed.FICO's innovative solutions include the FICO® Score — the standard measure of consumer credit risk in the United States — along with industry-leading solutions for managing credit accounts, identifying and minimizing the impact of fraud, and customizing consumer offers with pinpoint accuracy. Most of the world's top banks, as well as leading insurers, retailers, pharmaceutical businesses and government agencies rely on FICO solutions to accelerate growth, control risk, boost profits and meet regulatory and competitive demands. FICO also helps millions of individuals manage their personal credit health through.


Position: Product Support - Engineer I

Job location: 
Bangalore, India


Job Number: 7775

Event date/ Walk-In Date: 

Last date:  


Salary Offered:  
Best in Industry

Experience required: Freshers

B.E/B.Tech/Other graduates

Job Description:

- Provide Level1 & level 2 Support on LiquidCredit, an Application hosted within FICO for for our Global clients.
- Assume production-down 24 x 7 on-call duties in a managed rotation.
- Perform packaging and fulfillment and activities for established and new product solutions including FTS setup for deliveries, making deliveries and escrow deposits.
• Respond to, track and update incoming customer fulfillment requests.
• Maintain customer tracking database. 
• Maintain version, release and customer information in the System. 
• Work with Product Support Teams, Finance and other FICO teams to ensure the data in Oracle is complete and correct.
• Exercise judgment within defined practices and procedures, provides status on progress and makes recommendations on process improvements
• Periodically accommodate requests to work outside standard India Business hours due to quarter end activities.

• Ability to work with Windows , Unix and SQL Database
- Good SQL query writing skills - scripting/programming experience in SQL Query language or UNIX Shell
- A basic understanding of XML file formats
- Exceptional organizational and communication skills across both technical and non-technical audiences, both written and verbally.
• Work well independently or with little supervision; confident in ability to work with variety of personality types and styles at all levels.
• Excellent customer service skills.
• Able to multi-tasking and possess excellent organization skills, and follow-through.
• Ability to work well under pressure and meet deadlines. 
• Experience working with the latest versions of Windows operating systems.
• Excellent MS Office skills (Word, Excel, Access, email.)
• Previous experience implementing FICO products

Mode of Apply: Online


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