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Google+ Freshers All India Jobs 2015 - Freshers Jobs | IT Jobs | Software Jobs | Gov Jobs : Tesco Hindustan Service Centre hiring"Technical Support Associate" for graduates,Bangalore-September 2013

Monday, 23 September 2013

Tesco Hindustan Service Centre hiring"Technical Support Associate" for graduates,Bangalore-September 2013

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Job Description
Associate - Technical Support
21903
Bangalore-Whitefield Campus
Full-Time
Regular

What you will be doing
To interact with store personnel working in the stores in UK through  calls and resolve their queries related to any part of the store (Front End / ShopFloor / Backoffice)• The role is responsible for delivering an excellent standard of customer service to Tesco’s internal customers and uses their expertise to effectively troubleshoot issues raised during a call/ through mails exchanged.• To be aware about business and customer needs and offer accurate and comprehensive information in the mail/during a call.• To consistently exceed set daily and monthly targets on customer service availability and any other agreed performance parameters.• Adhere to and comply with organization’s compliance policies and procedures pertaining to the process.

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