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Google+ Freshers All India Jobs 2015 - Freshers Jobs | IT Jobs | Software Jobs | Gov Jobs : "BT" Hiring: Associate LastDate: 20th May 2015 @ Gurgaon

Wednesday, 13 May 2015

"BT" Hiring: Associate LastDate: 20th May 2015 @ Gurgaon

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Company         BT

Website             www.btplc.com

Eligibility           Any Graduate

Experience      Freshers

Location             Gurgaon

Job Role             Associate

JOB SUMMARY:

Company Profile:

BT is a public limited company, registered on the London Stock Exchange and with a secondary listing on the New York Stock Exchange. The company was de-nationalised in December 1983, with further tranches of government-held BT stock being sold off in 1991 and 1993.

Job Description:
 Responsibilities:
1. Handle back office (and in most cases speaking to the end customer) processing tasks including reconciliations, commercial management and transaction processing in an efficient and accurate fashion for CDSS customers.

 2. Follow through tasks and take ownership to ensure they are completed to the required standards.

 3. Delivering excellent customer service without compromising business needs.

 4. Escalate queries to a team manager as appropriate, and ensure these hand-offs are completed in a timely fashion.

 5. Ensure all requests are handled within required service standard

 6. Establish and maintain effective working relationships with colleagues and customers alike.

 7. Maintain regular and consistent attendance, punctuality and appearance.

 8. Pursue personal development of skills and knowledge necessary for the role, and take responsibility for own learning.

 9. Analyse and interpret financial statistics and other data and produce relevant reports.

 10. Adhere to stated policies and procedures relating to quality management.

 11. Think out of the box to deal with in-life process issues to meet customer SLA.

Candidate Profile:
 Qualifications:
1. Experience of carrying out financial reconciliations- desirably in the areas of revenue and commercial data.

 2. Highly Numerate, good understanding of Microsoft Excel.

 3. Excellent written and spoken English.

 4. Minimum graduate level education.

 5. Competence in Windows based tools (Outlook/Word/Excel/Access)

 6. A self starter and ability to manage their own work with minimal guidance

 7. Commercial acumen or project delivery capability


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