Precision Techserve Careers Walk In Interview For IT Servicedesk Coordinator

Precision Techserve Careers Walk In Interview For IT Servicedesk Coordinator

About The Company :

The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of India’s premier sources for IT products, support services and solutions. Established in 1996, Precision provides Biometric, IoT, Cloud & Systems Integration solutions and IT Infrastructure Management Services. Precision adopts a consulting approach to address the needs of clients and has a very strong R&D and IP creation focus. With a PAN India presence and a 2200+ strong team of experienced and skilled certified pre-sales, sales & technical personnel, Precision strives to deliver value to its clients, leading to the creation of a large and loyal base of delighted customers.

Precision Techserve Careers Walk In Interview For Details Nov 2019 :

Company Name: Precision Techserve

Company Website: www. Precision Techserve .com

Position: Customer Support Engineer

Degree Needed: B.E/B.Tech

Batch: 2019 Batch

Job Location: Noida

Experience Needed: 0 – 2 years

Salary: ₹  1,50,000 – 1,75,000 PA

Job Description For Precision Techserve Careers Walk In Interview For

Responsibilities and Duties

Designation:  Service Desk Coordinator (IT)

Role: IT Operation (Back office) Shift: 24*7 (Mon to Sat)Joining: Immediate or   within 15 days. Experience Fresher to 2 Years (Excellent English Communication)

Nature of Job Permanent

Qualification Any Graduate / Diploma

Certification : Computer Competency, HW/NW (value-added)   

Good in English communication (verbal & written)

• Awareness about the SLA (TAT of response/resolution of Tickets)
• Response/Answer, evaluate, and prioritize incoming telephone, e-mail, about on the issues
• Provide continuous status information to ensure customer satisfaction over the phone & email.
• Periodic updates on Tickets at Tool.
• Good in email communication
• Customer handling skills
• Awareness & knowledge of escalation process & management.
• Good in Excel/Word
• Vendor Coordination

Experience on MIS /Pivot/excel preparing the reports in excel, DCR, Assets Management. 

How to Apply for Precision Techserve off campus drive Novemebr 2019:

Apply Link:Click Here For Precision Techserve Careers Walk In Interview For