CompuCom Systems Mega Walk In Recruitment Drive 2020 Hiring Freshers As Associate For Any Degree/Diploma

CompuCom Systems Mega Walk In Recruitment Drive 2020 Hiring Freshers As Associate For Any Degree/Diploma

CompuCom Systems Mega Walk In Recruitment Drive 2020: CompuCom Systems, Inc., a global company headquartered in Dallas, Texas, provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies committed to enhancing their end-users’ experience. Founded in 1987, privately held CompuCom employs approximately 11,500 associates. Specialities: IT Infrastructure Services, Green Belt in Six Sigma, ITIL V3 Trained, Application Services, Software and Hardware Services, Data Center and Cloud Computing
Official Website: http://www.compucom.com

Qualifications:  Graduate OR Diploma.


Experience – Freshers to 1 Yrs.

JOB DESCRIPTION – OPERATION I – LEVEL 1

CTC: ₹ 2,50,000 – 2,75,000 P.A.

Work Location: Pune

Position Summary: The candidate will be responsible for providing support to clients and logging cases via the ticketing system involving issues related to desktop, laptop, printers or server services. The candidate will be responsible for providing updates to the client whenever required or escalate on behalf of the customer to the appropriate technical leads.

CompuCom Systems Mega Walk In Recruitment Drive 2020 Required Skill Set:  

1. The primary point of contact for cases reported from users/technicians in the US and Canada.
2. Should be able to analyze email requests and respond in a timely manner.
3. Should be able to classify and prioritize cases as per severity.
4. Assist teammates with identifying the impact of cases
5. Take ownership of incidents that need immediate actions as per the knowledge base.
6. Monitoring the queues/mailboxes in regular intervals and ensure the completion of task.
7. Keeping affected business partners informed about any changes or impact due to outage
8. Escalating the process as necessary per established escalation policies.
9. Basic knowledge of computers.
10. Excellent written and verbal communication Skills
11. Ready to work in a 24*7 Environment
12. Represent CompuCom in a professional manner and communicate effectively to stakeholders.
13. Maintain the highest level of customer satisfaction by resolving all technical and non-technical issues and concerns.
14. Perks and Benefits: Shift Allowance, Transport facility

Interested candidates can attend this CompuCom Systems Walk-In Drive 2020 Hiring at below venue-


Interview Date –  23th & 24th Jan 2020

Interview location –   CompuCom Level 4, Tower 7, Magarpatta City, Hadapsar, Pune- 411013, India.

Interview Time –  11:00 AM to 4:00 PM IST


Contact Person  – Saurabh