COMPANY NAME: AirWatch
COMPANY PROFILE:
AirWatch is the global leader and innovator in enterprise-grade Mobile Security, Mobile Device Management, Mobile Application Management, Mobile Email Management, and Mobile Content Management solutions designed to simplify mobility.AirWatch empowers organizations across a wide variety of industries to deploy, secure, track and manage all of their mobile assets with advanced analytics and reporting. With AirWatch, corporate IT departments can streamline and automate the management and support of mobile devices; reduce the cost and effort of device deployments; and increase IT efficiencies and response times.
COMPANY WEBSITE: http://www.air-watch.com/
FIELD OF WORKING: IT/Software Industry
JOB ROLE/POSITION: Technical Support Engineer
SALARY OFFERED: Best in Industry
JOB LOCATION: Bangalore
LAST DATE: ASAP
REQUIRED QUALIFICATION: B.E/B.Tech/Any degree
EXPERIENCE REQUIRED: Freshers
CANDIDATE PROFILE:
Candidate should possess B.E/B.Tech/Any degree from recognized university
JOB DESCRIPTION:
Reproducing issues in-house and responding back in a timely manner.
Regular follow ups with customers with recommendations, updates and action plans.
Escalate issues in a timely manner according to Standard Operating Procedures.
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
Create new knowledge base articles to capture new learning’s for reuse throughout the organization.
Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.
Focus on an area of technical specialization and attend technical trainings
Read and work with other Technical Support Engineers on cases which will help cultivate that expertise
APPLY MODE: Online
HOW TO APPLY:
Interested and eligible candidates apply this position in online as soon as possible(before the link expires)
Apply
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