COMPANY NAME: Honeywell
COMPANY PROFILE:
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 132,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
COMPANY WEBSITE: www.honeywell.com
FIELD OF WORKING: IT/Software Industry
JOB ROLE/POSITION: Technical Support Associate
JOB REQUISITION ID: 00277377
SALARY OFFERED: Best in Industry
JOB LOCATION: Gurgaon
LAST DATE: ASAP
REQUIRED QUALIFICATION: BE/B.Tech/B.Sc/Diploma
EXPERIENCE REQUIRED: Freshers
CANDIDATE PROFILE:
Candidate should possess Bachelor’s degree from a renowned / reputed college / university
Able to operate PC based programs in a Windows environment.
Ability to gather and assimilate data to deliver accurate solutions to the customer in a professional manner.
Takes initiative to lead and supports team members in dealing with change.
Uses up-to-date technical knowledge, skills and experience to effectively perform jobs and contribute to the success of the department.
Maximizes productivity levels while providing world class customer service.
Displays effective problem solving skills.
Demonstrates effective use of soft skills – listening, probing and questioning.
Effective communication skills and appropriate usage of the English language
Flexibility to work in shifts
Essential Skills / Aptitude
Customer-focused
Multi-tasking
Must be a team player
Proficient in the Microsoft suite of tools
JOB DESCRIPTION:
Provide accurate answers that ensure single call resolution
Is familiar with various Honeywell business channels and products
Supports and maintains database integrity
Proactively manages personal adherence commitments to meet department goals
Promotes and sells Honeywell through direct customer contact in all media forms
Provides world class customer service through responsiveness
Collects information that provides Marketing, Field Sales, Engineering and Quality with user information that enables early detection of product problems. Also resolves dealer and user misunderstandings and provides market trend data, consumer feedback, competitive and channel performance information.
APPLY MODE: Online
HOW TO APPLY:
Interested and eligible candidates may apply this position in online as soon as possible (before the link expires).
Apply
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