COMPANY NAME: Mindtree
COMPANY PROFILE:
Mindtree delivers technology services and accelerates growth for Global 1000 companies by solving complex business challenges with breakthrough technical innovations. Mindtree specializes in e-commerce, mobility, cloud enablement, digital transformation, business intelligence, data analytics, testing, infrastructure, EAI and ERP solutions.
COMPANY WEBSITE: www.mindtree.com
FIELD OF WORKING: IT/Software Industry
JOB ROLE/POSITION: Junior Engineer
SALARY OFFERED : Rs.2.1 LPA
JOB LOCATION: Chennai, Hyderabad
REQUIRED QUALIFICATION: B.E/B.Tech/MCA
EXPERIENCE REQUIRED: Freshers
YEAR OF PASSING: 2014 Batch
CANDIDATE PROFILE:
Candidates should possess BE/BTech and MCA candidates with 60% and above throughout-2014 Batch
Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
Prior Experience in infrastructure monitoring will be an added advantage
High Integrity
Problem solving skills and learning attitude
Good communication skills
Confident & Energetic
Team player
Process oriented
JOB DESCRIPTION:
Be responsible for queue monitoring and acknowledging tickets.
Assigning tickets to next level of engineers as per the category of tickets
Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
Incident management and client handling skills.
Support on call, ready to work in any shift as per the project need from any Mindtree location.
Basic application support knowledge
Excellent written and oral communication
Ability to work independently, be adaptable to change and varied working hours
Ready for 24/7 support, rotational shifts
Ability to take quick decisions, like when to escalate a ticket to next level
Ability to comprehend the issue and act with swiftness
Individual must be flexible to work for extended hours, if required.
APPLY MODE: Offcampus
HOW TO APPLY:
Interested and eligible candidates apply this drive in online as soon as possible
Apply
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