Applause-Recruitment 2019 As Technical Support Engineer For B.E/B.Tech|Fresher|Hyderabad
Applause Recruitment 2019 As Technical Support Engineer:
Applause empowers leading brands to deliver flawless digital experiences for their customers on any device, in every location. The company’s testing, feedback and research solutions enable businesses to delight customers, drive topline revenue and innovate faster. Applause ensures digital quality for websites, mobile apps, IoT products and in-store interactions in a way no other approach can – via its technology platform and managed global community of over 400,000 on-demand digital experience experts.TamilRockers 2020 Links -Latest Download Tamil, Telugu, Malayalam Movie In HD
Applause Recruitment 2019 As Technical Support Engineer :
Company Name: ApplauseCompany Website: www.Applause .com
Position: Technical Support Engineer
Degree Needed: B.E/B.Tech
Batch: 2019/ Batch
Job Location: Hyderabad
Experience Needed: 0 – 0 Years
Salary: Best in industry Bolly4u Official Site– 2019 Safe New HD Bollywood Movies Download
Applause Recruitment 2019 As Technical Support Engineer Job & Responsibilities
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Noida Job (110)
- Research and identify solutions to software and platform issues
- Diagnose and troubleshoot technical issues
- Ask customers targeted questions to quickly understand the root of the problem
- Track issues through to resolution, within agreed time limits
- Talk customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
- Properly escalate unresolved issues to appropriate internal teams (e.g. Engineering, software developers)
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Follow up with customers to ensure their platform experience is fully functional after troubleshooting
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes, manuals and knowledge base articles
- Maintain jovial relationships with customers
Requirements
Full Stack Developer : Apply
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar roleMovieRulz 2019 – Download Tamil, Telugu, Movierulz App & Kannada Movies
- Hands-on experience with writing concise reproduction steps on escalation tickets
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Familiarity with remote desktop applications and help desk software (eg. Jira, Freshdesk, etc.)
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- BS degree in Information Technology, Computer Science or relevant field
How to Apply for Applause Recruitment 2019 As Technical Support Engineer:
Apply Link: Click Here of Applause Recruitment 2019 As Technical Support Engineer
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