25 Dec 2019

Ericsson Off Campus Drive 2020 Hiring Freshers As Services Support Engineer For B.E/B.Tech

Ericsson Off Campus Drive 2020 :
We help our customers enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale. Our comprehensive portfolio ranges across Networks, Digital Services, Managed Services and Emerging Business; powered by 5G and IoT platforms.

Ericsson Off Campus 2020 drive Details :

Company Name: Ericsson

Company Website: www.ericsson.com

Position: Services Support Engineer

Degree Needed: B.E / B.Tech

Batch: 2019 Batch

Job Location: Gurgaon

Experience Needed: Freshers

Salary: best in industry

Job Summary For Ericsson Off Campus Drive 2020 :

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are expected to travel internationally and work in different cultural environments. The technical development is rapid and you are responsible for continuously keeping your competence and skills up to date.

Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.

Job Responsibilities for Ericsson Off Campus Drive 2020 :

Customer Issue handling
Handling of dedicated support
Software Update Management (SUM) handling
Remote Service Gateway (RSG) mentoring
Key Qualifications:
Education: (Recruiter to supply educational requirements)
Min years of experience: (Recruiter to supply)
Domain experience: (Recruiter to supply area of expertise – e.g.: Cloud, BSS, OSS etc.)
Negotiation & argumentation skills
Planning & organizing skills
Delivering results & meeting customer expectations
Presentation & communication skill
Working with people
Applying expertise & technology