Genpact Technologies Off Campus Drive For 2019 Batch Hiring Freshers As Process Associate For B.E/B.Tech/BCA
Genpact Technologies Off Campus Drive For 2019 Batch :We are inviting applications for the role of PA, Customer ServiceIn this role, you will provide customer services and technical support to a leading electronics Giant in India. This job entails providing customer support to end users and B2B customers who buy electronic products like TV, Washing machines, Refrigerators, Mobile phones etc. and this job also includes trouble shooting. The role is to ensure end customer queries are resolved in an efficient manner using in-house trouble shooting guides provided by client.
Genpact Technologies Off Campus Drive For 2019 Batch Details Nov 2019 :
Company Name: Genpact
Company Website: www.Genpact .com
Position: Process Associate
Degree Needed: B.E/B.Tech/BCA
Batch: 2019 Batch
Job Location: Gurgaon, Haryana
Experience Needed: Fresher
Salary: Best in industry
Responsibilities For Genpact Technologies Off Campus Drive For 2019 Batch:
Respond to customer queries on products like Mobile phones, TV, Audio-video, Refrigerator, Washing machine and other home appliancesAccess products remotely & provide basic trouble shooting steps to solve technical issuesEscalate to responsible person/team in the event of complications/non resolutions on callProvide excellent customer service to our customersResponsible for delivering excellent customer services on all calls/transactionsResponsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environmentCandidate should be comfortable with 24*7 shift timings.
Qualifications we seek in you Minimum qualifications For Genpact Technologies Off Campus Drive For 2019 Batch:
Technical Graduate (B.Tech/B.sc (Computers)/BCA/ BE or any other formal technical diploma/Graduation ORGraduation degree in non- technical field with work experience in a desktop support/Server Support program with an International /Domestic BPO* ORGraduation Degree in non- technical field with work experience in a consumer electronics program handling mobile/Laptop technical issues only**.Preferred qualificationsFresher can applyTech support experience in call centers.Effective probing skills and analyzing / understanding skills.Problem solving skills with customer centric approach with proficiency in spoken & written English and with neutral English accent. Fluency in Hindi and Bengali is also mandatory.Must be able to work on a flexible schedule (including weekend shift )Strong attention to detail.
How to Apply for Genpact off campus drive Novemebr 2019:
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