631 State Street Freshers Recruitment Career Drive 2019 Hiring Freshers of BE/B.Tech/BSC/BCA|Bangalore

631 State Street Freshers Recruitment Career Drive 2019 Hiring Freshers of BE/B.Tech/BSC/BCA|Bangalore

State Street Freshers Recruitment Career Drive 2019: Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.

Job Profile: Support Engineer

Work Location: Bangalore, India

Degree Needed: Bachelor’s Degree level qualification (B.Sc, B.tech, BCA)

Experience: 0-1 years

Purpose Of Role: 24 hour Level 1 Captive support for Applications in the finance domain. This requires working in rotational shifts, including Night shifts.

Specific Duties For State Street Freshers Recruitment Career Drive 2019:

• Monitor the communication channels (Mail box & phone), perform Incident Management (Level 1) by adhering the SLAs defined
• Monitor the recurrent incidents and escalate to the next level of support or development team when required after Basic issue research/execution following defined SOP’s (Standard operating procedures)
• Monitor systems by using the information system’s monitoring tools and processes.
• Ensures that these tools and processes are in line with our needs and take initiatives to improve their efficiency
• Manage the environments (production & pre-production) by performing various day-to-day activities such as sanity checks, capacity Checks.
• Log/Track Issues via ticket tracking system (Service now)
• Work with business users to determine issue being reported and gather Basic details before escalating to next level. Lend support to various business and technology teams as necessary
• Ability to multitask, prioritize, and resolves issues in a timely manner within a high-pressure environment
• Knowledge of Investment Management banking practices is helpful, Basic understanding of finance industry and terminology

Specific Qualifications / Skills For State Street Freshers Recruitment Career Drive 2019:

1. Pro-active problem-solving attitude, Analytical skills, Strong oral & written communication skills
2. Basic knowledge of UNIX, i.e. navigation in Directories, basic commands
3. Familiarity with Autosys, PL/SQL and Unix Shell Scripting
4. Ability to collaborate with global teams as well as work independently

Ability to multitask

Passion to troubleshoot issues.

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