COMPANY NAME: EY
COMPANY PROFILE:
At EY, we are committed to building a better working world — with increased trust and confidence in business, sustainable growth, development of talent in all its forms, and greater collaboration.We want to build a better working world through our own actions and by engaging with like-minded organizations and individuals. This is our purpose — and why we exist as an organization.Running through our organization is a strong sense of obligation to serve a number of different stakeholders who count on us to deliver quality and excellence in everything we do.We want to use our global reach and scale to convene the conversation about the challenges facing economies and the capital markets.
COMPANY WEBSITE: www.ey.com/
FIELD OF WORKING: IT/Software industry
JOB ROLE/POSITION: L1 Support Engineer
JOB ID: GSS0014A
SALARY OFFERED : Best in industry
LAST DATE: ASAP
VENUE LOCATION: Trivandrum
REQUIRED QUALIFICATION: Any degree
EXPERIENCE REQUIRED: Minimum 1 Year
CANDIDATE PROFILE:
Candidates can possess any degree from a recognized university
Minimum 1+ years’ experience in providing technical support
Troubleshoot Desktop (Windows 7) and various enterprise applications
Managing AD accounts, Printer installation, Network drive mapping, Software installations
Support Encryption Software
Identify and remove Virus infections on machines
Troubleshoot and resolve Internet Explorer issues
VPN installation and troubleshooting
Support Microsoft Outlook & Lync
Support LAN/Wi-Fi connectivity issues
Certification Requirements: MCITP, MCP, CCNA
JOB DESCRIPTION:
Provide client support and technical issue resolution to IT requests via E-Mail, phone and other electronic medium.
Obtain general understanding of OS and application operations related to company offered services. Able to work independently and efficiently to meet deadlines.
Able to promptly answer support related email, phone calls and other electronic communications.
Self-motivated, detail-oriented and organized.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills
APPLY MODE: Online
HOW TO APPLY:
Interested and eligible candidates can apply this post in online as soon as possible.
Apply
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